Regular maintenance is key to keeping your computer systems healthy and up-to-date.
Dental offices have to keep current, but you can't afford to be down with patient records inaccessible. Letting update systems run independently on each device in your system leads to inconsistencies and invites installation of bad updates without getting the opportunity to avoid them or roll them back. The cost of having IT people manually update systems generally discourages updating altogether!
We have a cost-effective solution.
Do Not Disturb Maintenance is a centrally managed, continuous maintenance process that monitors device health and conducts maintenance activities.
The maintenance client transparently monitors system devices, tracking all events and changes as they occur. The maintenance server compiles maintenance data from all clients and dispenses approved updates to the clients. Updates are staged silently and applied at the next regular reboot. Since this is a continuous process, update batches are small and install fast.
Every update is manually reviewed by our technicians for safety and applicability. Only approved updates are allowed into the queue and scheduled for installation. In the rare event an approved update causes a problem, it can be quickly rolled back.
Tech Support Needs & Maintenance: Is there a Relationship?
In a word, yes.
With every office enrolled in this program, "routine" technical support needs have declined significantly. Many of the problems that used to cause people to call support simply do not happen because systems are up-to-date and in good working order. Effective monitoring helps catch small problems before they become big problems.
All of which translates into long term cost savings for you.
Inventory Management, Tax & Regulatory Compliance
A benefit of our maintenance system is enhanced record keeping for your insurance, tax and regulatory compliance needs. Detailed inventory and history reports are available on demand.